Contact 24 Betting

Reach us

Have a question about your 24 Betting account? Our dedicated support team is here to help with everything from deposit issues to bet settlement queries. Get in touch through the channels below:

• Email: [email protected]
• In-app chat: Open the 24 Betting online betting app and tap the chat icon in the bottom menu

For faster resolution, include your registered email address and a brief description of your issue when you reach out. Email queries related to payments, including PhonePe, GPay, and BHIM transfers, are typically answered within 24 hours during live-agent hours.

Office hours

We offer two tiers of support to match your schedule:

• Automated in-app chat: Available 24/7, ideal for instant answers to common questions such as how to place a bet, check your balance, or reset your password
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, best for account-specific issues, disputed settlements, or payment queries involving PhonePe, GPay, or BHIM

For the fastest response, use in-app chat during live-agent hours. Emails sent outside those hours, for example, late-night queries after 9:00 PM IST, will be addressed the following morning when agents return.

Online-only support

24 Betting is a fully digital platform built exclusively for the modern Indian bettor. Unlike traditional betting shops or local agents, all support is delivered through email and in-app chat within the online betting app, no counter visit, no queue, no paperwork.

There is no physical office, branch location, or walk-in centre anywhere in India. Operating entirely online lets us keep overheads low and pass the savings on through competitive odds and fast payouts. You receive exactly the same quality support directly from your smartphone or desktop. Please reach out digitally; our team will respond promptly within the hours listed above.